<aside> 🏗️ This case study is still in the process of being filled out. Sometimes, when I look at how detailed other designers' case studies are, I truly admire them…

</aside>

It may seem, why create something very similar to Telegram if Telegram already exists?

I wonder the same, but for Company X, it was crucial that all internal communication in the messenger had the following functionalities:

  1. Confidentiality and Security: For Company X, it is critically important that all internal communication in the messenger is maximally protected from external threats and information leaks.
  2. Integration with Internal Systems: The need for the messenger to integrate with existing corporate systems and databases to improve workflows.
  3. Customization for Specific Needs: The ability to adapt the messenger's functionality to the unique requirements and processes of the company, which cannot be fully satisfied by standard solutions.
  4. Data Management: Control and ownership of all data exchanged in the messenger, to comply with corporate policies and data protection legislation.
  5. Improving Employee Interaction: Creating a more convenient and effective tool for communication between employees, taking into account the peculiarities of corporate culture and internal hierarchy.

And business is also a user, its pains are equally important to consider and to offer a corresponding solution.


So, here's the solution:

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Figma